Refund Policy
1. RETURN PERIOD
We accept returns within 30 days of purchase. If you are not satisfied with your digital product, you can request a return within this period.
2. ELIGIBILITY
To be eligible for a return, you must provide proof of purchase, and the product must not have been used or downloaded. If the product has been downloaded, we may review your case for exceptions [e.g., product defective].
3. EXCEPTIONS
In cases where the product is defective or not as described, we will provide a replacement or a full refund, even if it has been downloaded.
4. RETURN PROCESS
To initiate a return, please contact our support team at info@botasonics.com [or use the CONTACT button below] with your order details and reason for the return. We will respond within 48 hours.
5. REFUNDS
Once your return is approved, we will process your refund to your original payment method within 5-7 business days.
6. DESCRIPTIONS
We provide detailed descriptions and, where possible, sample previews of our digital products. Please review all information before making a purchase to ensure the product meets your needs.
By making a purchase, you agree to our refund policy. Thank you for understanding.
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